Our Philosophy/Ethics

Our Philosophy/Ethics

Our Philosophy/Ethics

We live Cross-Skating - we love Cross-Skating!

  • We like to work fairly and in the interest of our customers.
  • We are athletes and like to behave in a sportmanlike manner.
  • Nobody is perfect and misunderstandings or human errors are possible. In those cases we act obligingly. However, we don't want to use the "human factor" excuse just as we would expect from our customers. We make our best efforts, and are almost always successful.
  • We make no secret of our know-how and enjoy sharing it. Please just ask us. I have been an endurance athlete since 1980. As a sideline, I have been coaching since 1989 but went on to become a professional Nordic Skating coach in 1994. Since 2005 I have coached Cross-Skating and dealt in pneumatic Cross-Skates.
  • We are not anonymous. I use the term "we" because I (Frank Röder) have staff and supporters who make a significant contribution. It would not be fair not to mention this. However, I don't use the term "we" in order to make the Cross-Skate-Shop appear larger than it really is.
  • I am often asked what I do full-time when I don't run the shop. The answer is Cross-Skating! I run the store (min. 60 hrs/week) but also a Cross-Skating Forum, numerous Cross-Skating courses and personal training. I write articles, create assessments and instructional media/videos/fotos, organise or help organise events, Cross-Skating meetings and tours (approx.180 a year) and offer training camps. I have been doing this since 2005. In my spare time I am almost always travel on Cross-Skates and also do modern Biathlon. 
  • The Cross-Skate-Shop belongs to the minority of traders (often the more discreet looking ones) that make no dishonest advertising claims.
  • We are authentic and prove this through numerous of our own texts, fotos and videos. We want people to see that we practise the sport ourselves and use the products ourselves. By the way: Many of the texts, formulations and fotos already on the scene originate from us and have been published with or without our permission.
  • We are passionate about protecting our environment and resources. We don't palm things off on our customers. We want to increase the longevity of our customers' sports equipment instead of selling them possibly unnecessary new things. We often recycle packaging material directly. Slighly over half of our packaging can be used multiple times and we are aiming for more. A re-used medium-sized carton of about 1 kg saves the CO2 equivalent of 0,6 l Diesel. We get our electricity from regenerative sources and our company vehicles are, besides Cross-Skates, a bycicle with a trailer and a small Smart Diesel.